Terms of service
Terms & Conditions
Label One Studios
ABN: 24 520 843 767
Email: admin@label-one.com
1. Overview
This website is operated by Label One Studios. Throughout the site, the terms “we”, “us” and “our” refer to Label One Studios. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions, including any additional policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.
3. Eligibility & User Conduct
By using this site, you represent that you are at least the age of majority in your state or territory, or that you have given consent for any minor dependants to use this site under your supervision.
You agree not to use the website or its content:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon intellectual property rights
- To transmit malicious code, viruses, or harmful software
- To interfere with the security or operation of the website
Any breach may result in immediate termination of access.
4. Products & Services
All products and services are subject to availability. We reserve the right to:
- Limit quantities of any products or services
- Discontinue products at any time
- Modify product descriptions, pricing, or availability without notice
We make every effort to display product details accurately. However, we do not guarantee that colours, textures, or fits will appear exactly as shown on all devices.
5. Pricing & Payments
All prices are listed in Australian Dollars (AUD) unless stated otherwise.
We reserve the right to change prices at any time without notice. Prices charged will be those displayed at checkout at the time the order is placed.
By completing a transaction, you agree that:
- You are authorised to use the selected payment method
- All billing and account information provided is accurate and complete
We reserve the right to refuse or cancel any order at our sole discretion, including suspected fraud or unauthorised transactions.
6. Order Acceptance & Cancellation
An order is not considered accepted until it has been processed and dispatched.
We reserve the right to cancel orders due to:
- Stock unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Operational or system issues
If an order is cancelled after payment, a full refund will be issued.
7. Shipping & Delivery
Shipping and delivery details are outlined on our Shipping & Delivery page and form part of these Terms.
Delivery timeframes are estimates only. We are not responsible for delays caused by couriers, Australia Post, customs, weather, or other factors beyond our control.
Risk of loss passes to the customer once the order has been dispatched.
8. Returns, Refunds & Exchanges
Our Returns & Refunds Policy forms part of these Terms & Conditions.
Returns, refunds, and exchanges are subject to eligibility requirements, timeframes, and conditions outlined in that policy. By placing an order, you agree to those terms.
Nothing in this policy excludes your rights under Australian Consumer Law.
9. Faulty Goods & Consumer Guarantees
Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
10. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, designs, videos, and software, is the property of Label One Studios or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
11. User Submissions & Reviews
By submitting content (including reviews, comments, or images), you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, publish, and display such content for marketing or operational purposes.
We reserve the right to remove content that we deem unlawful, offensive, misleading, or in breach of these Terms.
12. Third-Party Tools & Links
We may provide access to third-party services or links. We do not control and are not responsible for the content, accuracy, or practices of third-party websites or services.
Use of third-party tools is at your own risk.
13. Limitation of Liability
To the maximum extent permitted by law, Label One Studios shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the product or service in question.
Nothing in these Terms limits rights provided under Australian Consumer Law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Label One Studios from any claim, demand, or damages arising out of your breach of these Terms, misuse of the website, or violation of any law or third-party rights.
15. Force Majeure
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruptions, or government actions.
16. Termination
We reserve the right to suspend or terminate access to our website or services at any time, without notice, for conduct that violates these Terms or is harmful to our business or customers.
17. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
19. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 admin@label-one.com